Shipping & returns

SHIPPING

  • Items purchased will be shipped out the following business day by our service provider. We primarily use FedEx ground and USPS. 
  • Orders placed after 11am MST on Friday through Sunday will be processed and shipped the following business day
  • If you select an expedited method of shipping, the order must be submitted before 1pm MST for the shipment to go out that same day. 
  • For all shipping rates, your rate is calculated by your zip code.
  • Please note that according to the laws state of New Mexico, we must charge sales tax to New Mexico customers.

As of now, we only offer U.S. domestic shipping upon checkout. However, please feel free to contact us at [email protected] should you have an international shipping request. We would be happy to discuss options.

 

RETURNS & EXCHANGES

If for any reason you are not thrilled with your purchase, please let us know!

  • Write to us at [email protected] or call us at 973-210-7900 ext. 100
  • We gladly accept all unused and undamaged merchandise.
  • You must contact us and return the item within 10 business days of receiving the item.
  • Once we have received your return or exchange, we will do our best to process it within 5 business days.
  • We do not pay for return shipping or provide return shipping labels.
  • If you should need to return an item, please include the packing slip, insure it, and send to:

Saint Elise

2180 W. Alameda St. #4

Santa Fe, NM  87507